Grandstream Networks, Inc. GXP2020 6-line SIP Enterprise Phone GXP2020 User Manual www.grandstream.comFirmware Version 1.
Using the GXP2020 SIP Enterprise Phone GETTING FAMILIAR WITH THE LCD The GXP2020 has a dynamic and customizable screen. The screen displays different
Table 5: LCD Button Definitions Key Button Key Button Definitions LINE SELECTORS (6) Selects the phone line printed on its right-hand side. SIP PHO
Figure 6: Getting Familiar with Key Pad Message Waiting Indicator Voice Message button Menu Keys Softkeys Speed Dial Buttons (Programmable B
MAKING PHONE CALLS HANDSET, SPEAKERPHONE AND HEADSET MODE Handset can be toggled between Speaker and Headset. To switch between Handset and Speaker/H
i. Hand-free option 1. Press the CALL RETURN soft-key ii. Hand-set option 1. Take the Handset off-hook 2. Press the CALL RETURN soft-key 4. US
MAKING CALLS USING IP ADDRESSES Direct IP calling allows two phones to talk to each other in an ad hoc fashion without a SIP proxy. VoIP calls can b
ANSWERING PHONE CALLS RECEIVING CALLS 1. Incoming single call: Phone rings with selected ring-tone. The corresponding account LINE flashes red.
5-WAY CONFERENCING The GXP2020 can host conference calls and supports 5-way conference calling. 1. Initiate a Conference Call: Establish a co
CALL FEATURES The GXP2020 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold
CONFIGURATION GUIDE The GXP2020 can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded
TABLE OF CONTENTS GXP2020 USER MANUAL WELCOME...
Display “Configure” Press Menu button to display the configuration selections: • Network. To enable/disable DHCP. To setup IP-address, Net mas
Figure 7: Key Pad GUI Call Flow Grandstream Networks, Inc. GXP–2020 User Manual Page 21 of 32 Firmware 1.1.4.3 Last Updated: 06/2007
CONFIGURATION WITH WEB BROWSER The GXP2020 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configur
Table 10: Device Configuration - Status Definitions Hardware Revision Hardware version number: Main Board, Interface Board MAC Address The device I
Advanced User configuration includes not only the end user configuration, but also advanced configuration such as SIP configuration, Codec selection
Use # as Dial Key This parameter allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, the “#” key will immediately
DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833. Default is 101. Syslog Server The IP address or URL of System log serv
INDIVIDUAL ACCOUNT SETTINGS The GXP2020 has 6 line appearances, each with an independent SIP account. Each SIP account requires its own configuratio
NAT Traversal This parameter activates the NAT traversal mechanism. If activated (by choosing “Yes”) and a STUN server is also specified, the phone p
Force INVITE Session Timer can be refreshed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh the session timer. En
TABLE OF FIGURES GXP2020 USER MANUAL FIGURE 1: CONNECTORS ON THE BOTTOM OF THE GXP2020...
Software Upgrade & Customization Software (or firmware) upgrades are completed via either TFTP or HTTP. The corresponding configuration settings
DIRECTIONS TO CONFIGURE LOCAL TFTP: 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFT
Restore Factory Default Setting WARNING: Restoring the Factory Default Setting will delete all configuration information of the phone. Please backup
Welcome Your Grandstream GXP2020 features a new sophisticated design and is very easy to use. The GXP2020 combines advanced feature functionality wi
Installation EQUIPMENT PACKAGING The GXP2020 phone package contains: 1) One GXP2020 Main Case er Adaptor CONNE TING YOUR PHONE are located on the
ALL OUNTXP2020 can be wall mounted. For proper wall mounting please place the two wall-mount spacers into ottom of the GXP2020 as show below: ching
Figure 4: Wall Mounting the GXP2020 ` Handset Rest Tab Tab with extension Tab with extension up SAFETY COMPLIANCES The GXP2020 phone complies w
Product Overview GXP2020 features 6 lines, each with an individual SIP account and offers a large graphical LCD display, four (4) XML programmable so
Table 4: GXP2020 Technical Specifications Lines 6 direct lines with independent SIP accounts, 7 programmable speed dial keys 4 XML programmable sof
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