Grandstream Networks Grandstream BudgeTone 200 User Manual download pdf (Page 19)

4.3.7.1 Blind Transfer

User can transfer an active call to a third party without announcement.

User presses the “TRANSFER” button and if the other voice channel is available

(i.e., there is no other active conversation besides the current one), user will hear a

dial tone. User can then dial the third party’s phone number followed by pressing

SEND button.

NOTE:

• “Enable Call Feature” has to be configured to “Yes” in web configuration page

in order to make the features to work.

A can hold on to the phone and wait for one of the three following behaviors:

• A quick confirmation tone (temporarily using the call waiting indication tone)

follows by a dial tone. This indicates the transfer has been successful. At this

point, the user can either hang up or make another call.

• A quick busy tone followed by a restored call (On supported platforms

only). This means the transfer has failed due to the failed response sent from

server and the phone will try to recover the call. The busy tone is just to indicate

to the transferor that the transfer has failed.

• Busy tone keeps playing. This means the phone has failed to receive the final

response and decide to time out. Be advised that this does not indicate the

transfer has been successful, nor does it indicate the transfer has failed.

4.3.7.2 Attended Transfer

User can transfer an active call to a third party with announcement.

User presses the “FLASH” button and hears a dial tone, then dial the third party’s

phone number followed by pressing “SEND” button. If the call is answered, press

“TRANSFER” to complete the transfer operation and hand up, if the call is not

answered, pressing “FLASH” button to resume the original call.

NOTE:

• When Attended Transfer failed, if A hangs up, the BudgeTone phone will ring user

A back again to remind A that B is still on the call. A can pick up the phone to

restore conversation with B.

4.3.8 Conference Call

BudgeTone 200 phone supports 3-way conference.

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Grandstream Networks Grandstream BudgeTone 200 User Manual Page 19