Grandstream Networks Grandstream GXV-3000 User Manual download pdf (Page 15)

Grandstream Networks, Inc. GXV-3000 User Manual Page 13 of 46

Firmware 1.0.1.7 Updated: 06/2007

3. Multiple Calls: Automatically place ACTIVE call on ‘HOLD’ by selecting another available LINE

to place or receive another call. Call Waiting tone audible when line is in use and there is a call

waiting to be answered.

ALL TRANSFER

GXV-3000 supports both

blind and attended (or supervised) transfer:

1. Blind Transfer: Press “TRNF” button, then dial the number and press the “SEND” button to

complete transfer of an active call.

2. Attended (or Supervised) Transfer: Press “Line x” button to make a call and automatically

place the ACTIVE LINE on HOLD. Once the call is established, press “TRNF” key then the key

with blinking line to transfer the call and hang up.

NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP

domains.

Blind transfer will usually use the primary account SIP profile.

3-WAY CONFERENCING

GXV-3000 supports 3-way conferencing.

1. Initiate a Conference Call

: Place first call on HOLD, call second party. Press the CONF button

then the LINE that is on HOLD (blinking), bring three parties together.

2. Toggle Video Conference: Once the 3-way conference is established, press the CONF key to

toggle between two video users.

3. Cancel Conference: If after pressing the “CONF” button, a user decides not to conference any-

one, press CONF again or the original LINE button. This will resume two-way conversation.

4. End Conference: To end a conference, press HOLD. This breaks the conference and places

both parties on hold. To speak with an individual party, select the corresponding blinking LINE.

HECK MESSAGES (MESSAGE WAITING INDICATOR)

The blinking red MWI (Message Waiting Indicator) indicates a message is waiting. Press the MSG button

to retrieve the message. An IVR will prompt the user through the process of message retrieval. Press a

specific LINE to retrieve messages for a specific line account.

NOTE:

• Each line has a separate voicemail account. Each account requires a voicemail portal number to

be configured in the “Voice Mail User ID” field.

• To check which line account has a message – 1) press the message button (this always checks

the primary account), 2) check each line for stutter tone or 3) check missed calls using the menu

key.

UTE/DELETE

1. To enable/disable mute during a call, press “MUTE/DEL” button. The red Mute/Delete icon

(muted microphone) will flash on the LCD. Press the “MUTE/DEL” button again to resume audio.

2. To delete entries while using the “MAIN MENU”, place cursor (use the arrows to move cursor) be-

fore the entry. Press “MUTE/DEL” to delete the digit or letter.

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Grandstream Networks Grandstream GXV-3000 User Manual Page 15